We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at Caris Glow.
Free Shipping
We believe that the cost of your fireplace should be transparent and straightforward, which is why we offer free shipping on all our products. No hidden fees or surprise charges – just high-quality fireplaces delivered straight to your door at no extra cost.
30-Day Returns
We stand by the quality of our fireplaces and want you to be completely satisfied with your purchase. If you're not happy with your new fireplace for any reason, you can return it within 30 days for a full refund or exchange. Our hassle-free return policy ensures that you can shop with confidence.
Lifetime Technical Support
We're here to help you enjoy your fireplace for years to come. That's why we provide lifetime technical support for all our products. Whether you need assistance with installation, maintenance, or troubleshooting, our team of experts is just a phone call or email away, ready to guide you every step of the way.
24-Hour Customer Service
Your time is valuable, and we're committed to being there for you whenever you need us. Our dedicated customer service team is available 24 hours a day, 7 days a week, to answer your questions, address your concerns, and ensure your complete satisfaction with your fireplace experience.